USThing is a student-developed, all-in-one mobile app that aims at providing a more convenient access to IT services offered by The Hong Kong University of Science and Technology (HKUST) for all students.
The app helps students easily access HKUST systems such as Facilities Booking System (FBS), Student Information System (SIS), Library Room Booking system and the Career Center Job Board, and provides tools that facilitate students’ learning experiences including next lesson notification, calculation of GPA goals, Common Core course search and matching of students’ timetables to find common time slots for group projects and meetings.
As the user interface of the app remains mostly the same since its first launched in 2015, an increasing number of feedbacks critiquing about its outdated appearance and lack of improvement were received. In light of this, UXUI team decided to undergo a renovation of the user interface during the 2022 Spring semester.
During that semester, I was assigned to work with two other team members on redesigning the app's booking feature. Therefore, I do not take sole credit for the design showcase below, and I must emphasis this was a collaborative effort with my colleagues, who generously shared their knowledge and experience with me at that time.
🖼 Design Tool: Figma
This is the information architecture of the booking feature
Screenshot taken during the meeting 1
Screenshot taken during the meeting 2
After the brainstorming session, the pain points we discovered are as follows: